support
contact
One inbox, read by humans. Whether it's an order question, a skin question, or a refund, it all goes to the same place.
one inbox
hello@enclir.com
We reply within one business day, usually faster. For order questions, include your order number and we can skip a step.
order help
Something's off with an order
Send your order number and what happened. Wrong item and damage claims are replaced, not debated, and you keep the original.
refunds
The 90-day guarantee
Email the word "refund" and your order number. That is genuinely the whole process. Read the guarantee
skin questions
S+ or C+?
The 2-minute quiz maps your skin to the right formulation. For anything it doesn't cover, ask us directly.
press & wholesale
Working with Enclir
Same inbox, subject line "press" or "wholesale". We read everything.
enclir · 3837 tenacity circle, riverton, ut 84065, united states