support
shipping & returns
Short version: we ship fast, shipping is free, and returns are one email. The longer version is below.
Standard shipping costs nothing. No minimum, no code.
Orders ship within 24 hours on business days. Weekend orders leave Monday.
Standard delivery once shipped, with a tracking link the moment it leaves the lab.
We currently ship within the United States. International is coming; email hello@enclir.com and we'll tell you when your country is live.
One policy: the 90-day guarantee
Use your formulation daily for up to 90 days. If your skin isn't measurably different, one email is the entire refund. No photos, no forms, no return label to chase.
Refunds land on your original payment method within 5 to 7 business days. Read the guarantee
We replace it, full stop
If your order arrives damaged or we sent the wrong thing, email us within 7 days of delivery and a replacement ships. Keep the item; nothing to send back.